Posted on 12/12/2017
Hello D&K Customers Friends and Family, Last week was quiet at the shop. With the holiday's here and the other issues throughout the country, this is to be expected. Insurance companies have their hands full with everything going on and it will probably be that way through the end of the year. With that being said we will be sending out our next update after the New Year unless we have something to update before then. All of us here at D&K would like to wish you all a Merry Christmas and a Happy New Year! We thank you all for the Christmas cards that have been coming in and the support that you've given us this past year. Look for our next update in January 2018! Merry Christmas and Happy New Year, R.J. MilnesGeneral ManagerD&K Auto Repair925-779-9242Fax ... read more
Posted on 12/6/2017
Hello D&K Customers, Friends and Family, Last week we finished backfilling all of the holes that we created with new concrete. Although this wasn't the largest piece of the project, we certainly felt like it was after all of that work! That being said, we are still moving forward! We are hoping to hear back from the insurance companies this week so we can get this project going full steam. Once we get rolling we still expect six weeks of construction. So expect us to hit the ground running in 2018! Paul is still standing by to help with any of your automotive consultant needs. Please use him as much as needed. Paul, Doug and I have still been meeting on a weekly basis. We continue to work on how to better your overall experience at D&K. Thank you all for supporting our team. Have a great week! R.J. MilnesGeneral ManagerD&K Auto Repair ... read more
Posted on 11/28/2017
Hello Again D&K Customers, Friends and Family, Last week we were still working as usual. We finished getting all of the concrete pads cut out for the new vehicle lifts. While working last week we had our new lifts delivered! This was our first big purchase during the rebuild process. So needless to say, we were excited! This week concrete will be poured back into all of the holes that we cut throughout the shop. The concrete does take some time to dry. So we will patiently wait to get the new lifts installed. We are still here for you all as your automotive consultants. If you have any questions at all, please do not hesitate to ask. We hope you all enjoyed Thanksgiving and ate appropriately! Have a fantastic week! R.J. MilnesGeneral ManagerD&K Auto Repair925-779-9242Fax  ... read more
Posted on 11/21/2017
Hello D&K Customers, Friends and Family, Last week we started working on cutting concrete and breaking up some of the concrete pads so that we can install our new lifts. The new lifts should arrive sometime today!! We are still waiting for the insurance companies to come to a conclusion. Like what was said in the last update, the insurance companies are overloaded with many other claims caused by this year's natural disasters. This week we hope all of you are enjoying your time with your family's and are enjoying this time of the year. All of us here at D&K hope you have a wonderful Thanksgiving! R.J. MilnesGeneral ManagerD&K Auto Repair925-779-9242Fax 925-778-8374
Posted on 11/14/2017
Hello D&K Customers, Friends and Family, Last week more work was done behind the scenes again. No actual work was done at the shop, because we are waiting for the change orders (additional items needed to complete the repairs) to be approved. Due to the recent disasters that have happened here in California and all throughout the United States, we are being told that the insurance companies are over whelmed with work. So obviously there will be some delays in our progress. Not to mention the holidays are here! With that being said, we are still hard at work and we will be open again soon. Paul is back from his fishing trip and is standing by the phone waiting to help you with any of your automotive needs. I hope that you all have Turkey on the brain and are starting to enjoy the holiday season. Stay tuned for next weeks update. Have a great week! R.J. MilnesGeneral Manager ... read more
Posted on 11/7/2017
Hello again D&K Customers, Friends and Family, Last week was productive again more so behind the scenes. We had some change orders to turn in to the insurance company so we can proceed with construction. This is a normal "thing" with a large project like this. Because we live in California we need an engineer to tell us how much concrete to poor for each of the pads for the racks to be installed (in case of an earthquake). This takes time of course. Yes, we did have racks in there before, but building codes have changed over the years. Paul, Doug and I met as usual last week to improve your overall customer experience. We only met once last week because Paul went on a fishing trip with his daughter! As some of you know, the phones have been forwarded to Paul. Unfortunately, due to the construction, we were unable to transfer the phones to me or Doug while Paul was out. So if you called and didn't get an answer, that ... read more
Posted on 11/1/2017
Hello D&K Customers Friends and Family, Last week was productive again. The city inspector was there to make sure that our plumber was doing his job correctly (we passed), the electrician was working on wiring up the offices, and the plumber was backfilling the hole that he made. It is starting to look more and more like the shop we will be at for years to come. The electrician has a ton of work yet to do. In fact, that is the largest portion of the job. We wish that we could share some more info, but we want you all to be surprised when you come back! We also met with the landowner and our general contractor last week to discuss the final plans. All are approved and we will continue moving forward. With the amount of work that still has to be done, we are hoping to be back by the end of December. We are very close to setting an actual date for the reopening. Some of you know how construction goes. This is no different than any other ... read more
Posted on 10/24/2017
Hello D&K Customers Friends and Family, Last week was a productive week. This was another week that we have been waiting for. Construction crews did not hesitate to get going. Concrete cutting, framing, plumbing and some electrical are now underway. Now that construction is underway, we get to do a little shopping to pick out some of the things that will go back. New front counter, fixtures and so on. This is the fun part of the project. It's kind of like picking out the things for your home. We are very excited and we would like to tell/show you all that we have planned.... Sorry, it's a surprise! As you can see from the picture, we are hard at work and we will be back to help all of you out with your auto repair needs. Paul is still standing by the phone as your personal Automotive Repair Consultant. So please feel free to reach out with any questions. Or we can be reached by email as well. &nbs ... read more
Posted on 10/17/2017
Hello D&K Customers, Friends and Family, Last week the cleaning of the structure went underway. A crew of about eight to ten people were wiping the ceiling and walls down all by hand last week. Today they should be all done with cleaning and we can continue with the rebuild. Tomorrow the next phase of the construction will begin. We have some concrete that needs to be repaired, so we can reinstall all of the vehicle lifts and some other concrete work needs to be done as well. More on that later!! We have been receiving your feedback and it is greatly appreciated. We met with our grand opening team yesterday to discuss some of the things that were suggested. Some of you had mentioned healthy food and some tips on what to buy. This being a new "thing" for us, all of the responses help us greatly. Doug, Paul and I are still meeting weekly to help better serve you all. Thank you again for the continued suppor ... read more
Posted on 10/10/2017
Good Morning D&K Customers, Friends, and Family, Last week we spent some time doing the finishing touches on the demo and scheduled the next set of crews to come in. The cleaning of the inside of the structure will begin this week and we are hoping that they will be done early next week. We also met with our Service Advisor Coach and our Repair Pal Representative last week to start planning our Grand Opening. So any thoughts that you all might have on this would be greatly appreciated. What would you all like to see? Do you want Hamburgers/Hot Dog's, Pepsi or Diet Pepsi, Potato Chips or Tortilla chips, raffle prizes....? You get the picture. Please feel free to email us any of your ideas. We are still working on a schedule/timeline, to be able to give you a date for the reopening. Paul, Doug and I are still meeting twice a week to continue to improve your overall customer experience. Paul and myself are still in training once a week to hel ... read more