Antioch Auto Repair

Good Morning D&K Customers, Friends, and Family,   Last week we spent some time doing the finishing touches on the demo and scheduled the next set of crews to come in. The cleaning of the inside of the structure will begin this week and we are hoping that they will be done early next week. We also met with our Service Advisor Coach and our Repair Pal Representative last week to start planning our Grand Opening. So any thoughts that you all might have on this would be greatly appreciated. What would you all like to see? Do you want Hamburgers/Hot Dog's, Pepsi or Diet Pepsi, Potato Chips or Tortilla chips, raffle prizes....? You get the picture. Please feel free to email us any of your ideas.    We are still working on a schedule/timeline, to be able to give you a date for the reopening.    Paul, Doug and I are still meeting twice a week to continue to improve your overall customer experience. Paul and myself are still in training once a week to hel ... read more

Hello again D&K Customers, Friends and Family,   This past week we made a lot of progress. We were told by our general contractor that if we wanted to save some money so we could add some nice finishing touches to our rebuild (items that will make your experience better), we should demo the inside of the shop ourselves. So guess what we did?!!    The entire D&K Team was down at the shop last week taking all of the plywood, drywall, and insulation down from the walls and ceiling. We learned that demo is hard work, but it is rewarding and fun as well. Everything is now gone on the inside. When you pass the shop you will see nothing different except for our containment's on the outside. But on the inside, it is just one big empty shell.     This week the cleaning of the structure should be underway. On Friday we should possibly have a good handle on the schedule for the construction and most of the insurance approvals will be done.  ... read more

Good Morning D&K Customers, Friends and Family,   We are now just about two weeks under construction. So far we have had the old tiles removed that have been there since 1979, most of the smoke-filled insulation in the shop is now gone as well and we have filled over four 20' dumpsters full of debris and lost equipment.    We had the whole crew together again last week and we all enjoyed working together for a day. When one spends more time at work than they do with their own family during the week, they become family as well. And that day proved how close we all are.   Now that the ball is rolling we should get the estimated reopening day here soon from our general contractor. Demolition should be completed within the next week. Once the Demo is completed we will be able to give you all the reopening date. We can't begin to even tell you how excited we are to get back to helping you all.    Doug, Paul and I are meeting every week to im ... read more

Hello D&K Customers, Friends and Family,   Last week was busy here at D&K. We have now scheduled the contractors to come in and start working! It appears that we will be no longer here at the shop starting 9/20. But of course, we can still be reached by phone. We are going to be back at it in November at this point.    Paul is still answering every phone call to help all of you with anything you may need. Even if we cannot perform the work to your vehicle we can still guide you in the right direction to get your vehicle taken care of.    We had a great meeting with our behind-the-scenes partners last week as well. We met with Rena Rennebohm (our Service Advisor Coach), Ray Kunz (our business Coach) and Terra (our Repair Pal representative) to discuss our Grand Opening! We are excited to get back to helping all of you again. After all, that is what why we are here.    This past weekend Doug and I attended a Service Advisor training clas ... read more

Hello again D&K Customers, Friends and Family,   Last week was again, very productive. Our shop is just about completely empty now. There's a counter, one computer (that I'm writing this on), two stools a folding table and one plastic chair, and that's it. We're working on our ninth year here at this location. So it's certainly odd to see it this empty. But in a couple of months, it will be full again and look even better!   The restoration company is still here cleaning all of the items that can be cleaned and they will be here for at least the rest of the week.    This week we hope to start construction. We are waiting for more approvals from our insurance, which we should have today or tomorrow.    Thank you all for the continued support. Please call us if you have any questions or concerns. Paul is sitting by the phone waiting to help!   Until next week,   R.J. MilnesGeneral Manager ... read more

Hello again D&K Customers, Friends and Family,   Here is this weeks update to you all.    Last week we had the most productive week yet. Our equipment has been almost all been inventoried and lots of items have been thrown away. The shop is now nearly bare and some demolition should start sometime this week.    The restoration crew is now cleaning all of the tools that are salvageable and they will start moving the rest of the things out into storage. It is kind of crazy to see this process happening first hand.    We're are still here to answer any and all questions. Paul will still be answering the phones from home. So please feel free to give us a ring with anything you all may need.   Until next week!   R.J. MilnesGeneral ManagerD&K Auto Repair925-779-9242Fax 9 ... read more

Hello D&K Customers, Friends and Family,   Another update from us here at D&K Automotive Repair.    Last week we met with the restoration company and created a game plan to see how we are going to attack this project. The restoration company is first to come in and do inventory so the demo process can begin. Then we can start repairs to the building.    TODAY THEY ARE HERE AND WORKING! They have started doing an inventory of all of the items we have here. Doug even found the first repair order that was ever created! I have to say that it is kind of cool to see how things have changed over the years.    We can't be any more excited to have this project underway!   Until next week. See you then!   R.J. MilnesGeneral ManagerD&K Auto Repair925-779-9242Fax 925-778-8374

Hello again D&K Customers, Friends and Family,   The contractor has been picked, and we have some approvals from the insurance companies involved. We found out yesterday that the restoration clean up crew can come in and start cleaning and evaluating the damaged equipment. This is the first step to get things underway.    Today the contractor will be out with the restoration company to develop a game plan for how they are going to attack this project. We are excited to get this thing going of course! It looks like it will now be November 2017 for our Grand Opening.   Thank you all again for your continued support. We truly can't express what it means to know that you all are behind us. Please feel free to give us any feedback or ideas to improve your experiences here at D&K. After all, it is your opinions and ideas that make us better at what we do.   Thanks again,   R.J. MilnesGeneral ManagerD&K Auto Repair ... read more

Hello D&K Customers, Friends and Family,   Today was the day we have been looking forward to for close to a week. Today we were able to sit down with the building owner, his general contractor, Glenn Hoffman (our insurance broker) and our general contractor.    It seems like the smoke is finally starting to clear and light is starting to peek through! It is now just a matter of picking the right contractor for the job. So we are hopeful that the actual work will start this coming Monday 8/21/17. That's great because we want to catch the solar eclipse...! Haha just kidding. We just want to get back to helping our customers as quickly as possible.    So in short, not many changes for you guys. We will still be able to be reached by phone for any advice needed (just consider us your vehicles personal assistant). But we won't be here every day like we have been starting this Monday.    I'm looking forward to giving you guys gr ... read more

Hello, everyone!   As you may have heard, D&K Automotive Repair in Antioch, California suffered a fire late Friday, June 30th, while most of us were off for the July 4th holiday weekend. The fire was caused by a vehicle that was experiencing electrical problems, and it self-ignited after business hours. Fortunately, the fire damage did not completely devastate our shop. Still, there is considerable cleanup and new construction that needs to take place before we are back up and running.   We had considered finding a temporary location to serve our clients’ vehicles, but we later decided against it because we felt we would not be able to perform at our normal 110% effort. Therefore, we have decided to wait until our shop is fully restored before reopening. With that said, we are taking calls, offering advice, handling simple repairs, and are able to direct you to a trusted mechanic if we cannot service it ourselves.   We are so thankful to all of you who ha ... read more