What a great surprise to see the new look of this shop. The service advisors are genuinely nicer and friendlier than the fake caring demeanor of most flight attendants and restaurant waiters. What’s more, they send you pictures and repair updates right to your mobile phone. The service advisors take time to explain using plain language what’s the problem with your vehicle. Justino, one of the service advisors, was kind enough to offer a courtesy replacement for my busted rear brake lights. (I hope his boss won’t read this review.) This is the place to bring your vehicles for any impossible repairs (maybe). We are lucky to have them close to our neighborhood.
Thank you for taking the time to leave such a thoughtful review. We are so pleased we could deliver a positive customer service experience! Yay! Thank you, Dustan!
- D&K Automotive Repair